Last updated: 5 October 2026

1. About this Privacy Policy
This Privacy Policy explains how I collect and use personal information when you visit this website or contact me about my consultancy services. I am the data controller responsible for the personal information collected through this website.

2. What information I collect
I collect personal information that you choose to provide through the contact form on this website.

This may include:

• Your name
• Your email address
• Your company name and job title
• Any other information you choose to include in your enquiry

The website also uses HubSpot's tracking code, cookies and similar technologies. Depending on your cookie consent and my HubSpot account settings, HubSpot may automatically collect certain technical and website activity information when you visit the site, such as your IP address, the date and time of visits, the pages you view and online visitor identifiers.

The website does not use advertising or third-party analytics tools.

3. How I use your information
I use the information you provide to:

• Respond to your enquiry.
• Discuss my consultancy services and whether they may be relevant to your business.
• Communicate with you in relation to your enquiry.
• Maintain appropriate business records.

I will not use your information for unrelated purposes.

4. Lawful basis
I process information submitted through the contact form on the basis of legitimate interests. My legitimate interest is to respond to enquiries about my consultancy services and develop potential business relationships. I only collect information that is relevant to this purpose and use it in a proportionate way.

Where cookies are used, the legal basis depends on the type and purpose of the cookie. Cookies that are strictly necessary for the website or contact form to function may be used without consent where the relevant legal exemption applies. Any non-essential cookies will only be used with your consent.

5. Where your information is stored
Information submitted through the website contact form is processed and stored using HubSpot, which I use to manage website enquiries and business communications. HubSpot may also process website activity and technical information collected through its tracking code, cookies and similar technologies, depending on your consent and my account settings.

HubSpot may process personal information on my behalf as a service provider. I take reasonable steps to ensure that appropriate data protection arrangements are in place. HubSpot operates internationally and personal information may be processed or made accessible outside the UK. Where UK GDPR restricted transfers apply, HubSpot states that appropriate safeguards, including the UK International Data Transfer Addendum and Standard Contractual Clauses, are used as applicable.

6. Sharing your information
I do not sell, rent or otherwise trade your personal information. I may share your information with service providers where this is necessary to operate my business, such as HubSpot, or where I am legally required to do so.

7. How long I keep your information
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage an enquiry or potential business relationship and to meet any legal or accounting requirements. When information is no longer required, I will take reasonable steps to securely delete it.

8. Cookies
This website uses cookies and similar technologies provided by HubSpot. These may be used to support essential website functionality, security, the operation of the contact form and, where applicable, to remember your cookie preferences. Depending on your consent and my HubSpot account settings, HubSpot may also use cookies and similar technologies to collect website activity and technical information, such as pages viewed, visit timestamps, IP address and online visitor identifiers.

I do not currently use cookies for advertising or third-party analytics. Where HubSpot or other technologies are used to place non-essential cookies, these will only be placed with your consent. You can manage your cookie preferences through the cookie controls provided on the website. For further information about the cookies used by HubSpot, including their purpose and duration, please refer to HubSpot's cookie information.

9. Your rights
Under UK data protection law, you may have rights in relation to the personal information I hold about you. These may include the right to:

• Request access to your personal information.
• Ask for inaccurate information to be corrected.
• Request deletion of your personal information in certain circumstances.
• Ask for processing to be restricted in certain circumstances.
• Object to processing based on legitimate interests.

If you would like to exercise your rights or have any questions about how your information is used, please contact me using the details below.

10. Contact
Natasha Geldard
JCS Marketing
natashageldard@btinternet.com

If you have concerns about how your personal information has been handled, you also have the right to complain to the Information Commissioner's Office (ICO). Further information is available from the ICO at ico.org.uk.

11. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, website or legal requirements. The latest version will always be published on this page.